Contacting the Scheme to provide feedback

You can provide feedback about the National Redress Scheme in the following ways.

For general enquiries or more information about accessing the Scheme, please call 1800 737 377 and select option 1.

If you wish to enquire about the progress of your application, please call 1800 737 377 and select option 2.

For practical and emotional support, legal advice and financial counselling, you can contact a free Redress Support Service. 

Contacting the Scheme about a complaint

You can make a complaint about the National Redress Scheme in the following ways.

Please note: Calls made to the 1800 737 377 number may be recorded to assist in the effective management of the complaint as well as for training purposes. 

Services available to assist you to contact us

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The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

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