Western Australia Redress Support Services
Redress Support Services (RSS) are specialist, trauma-informed, culturally safe, survivor centred services. Free, confidential, practical and emotional support is available before, during and after people make, or consider making, an application to the National Redress Scheme. RSS can refer survivors to knowmore for free legal advice and financial counselling, as well as other community services as needed.
RSS offer face-to-face, online and telephone support, noting operating hours are local time.
AFLS is an independent, specialist Family Violence service provider operating under the Family Violence Prevention Legal Service program and funded by the National Indigenous Australians Agency. The FVPLS program provides specialist legal services in family violence matters and aims to ‘prevent, reduce and respond to incidents of family violence and sexual assault among Aboriginal people’.
AFLS works in six regions across Western Australia covering the West Kimberley, East Kimberley, Gascoyne, Midwest, Goldfields, and the Pilbara regions. Offices are located in Broome, Carnarvon, Geraldton, Kalgoorlie, Kununurra, and Port Hedland. From these locations, outreach services extend to over 30 remote townships and Aboriginal communities. The corporate services office located in Perth provides strategic and management support to all regional offices including finance, human resources, administration, quality assurance, policy, IT support and compliance functions.
AFLS assists Aboriginal and Torres Strait Islander people to live free from family violence and sexual assault. It does this by providing:
Legal advice and representation in the areas of:
- Domestic violence
- Care and protection of children
- Criminal injuries compensation
- Family law.
Intensive case management for clients through:
- Information, support and referral services
- Early intervention programs and family violence prevention initiatives
- Community legal education
- Advocacy dedicated to law and policy reform.
AFLS is committed to being a leader in the provision of family violence legal services, Redress Support Services, non-legal support, and education for Aboriginal people in Western Australia who have experienced, or who are experiencing, family and sexual violence.
Primary locations: Perth
Outreach locations: West Kimberley, East Kimberley, Gascoyne, Midwest, Goldfields, and the Pilbara
Phone: (08) 9355 1502
Email/online contact: firstname.lastname@example.org
Operating hours: 8.30am to 4.30pm Monday to Friday
CMT provides an independent, specialist social work service in all States and Territories to former British and Maltese child migrants seeking help to address issues of historical institutional abuse, and the loss of family and identity arising from chid migration.
Social workers provide counselling and professional support to those disclosing institutional child sexual abuse, and offer a trauma informed service to assist with preparing applications for the National Redress Scheme.
CMT’s United Kingdom office also provides assistance relating to Australian and the United Kingdom redress schemes for those former child migrants originally sent to Australia but now living overseas.
Services are free, confidential, and completely independent from any of the agencies responsible for the deportation of children through Commonwealth Child Migration schemes.
A National service is provided by telephone, office interviews and outreach visits from our services based in Victoria and Western Australia.
Primary locations: Victoria Park, Western Australia and Hawthorn, Victoria
Outreach locations: Western Australia and Victoria. National via online and telephone support.
Phone: 1800 04 05 09 (Toll free within Australia)
Operating hours: 9.00am to 5.00pm Monday to Friday, with an emergency telephone service over major national holidays
Kimberley Community Legal Services (KCLS) provides free, culturally appropriate and confidential support to anyone considering applying for the National Redress Scheme.
Primary locations: Broome and Kununurra
Outreach locations: Regular outreach to Derby, Halls Creek, Warmun and Wyndham. Occasional outreach to Balgo, Bililuna, Fitzroy Crossing, Kalumburu, Mulan and Mt Barnett.
Phone: Kununurra: (08) 9169 3100, Broome: (08) 9192 5177 or 1800 686 020 (Freecall)
Email/online contact: email@example.com
Operating hours: 8.30am to 4.30pm Monday to Friday
Kimberley Stolen Generation Aboriginal Corporation (KSGAC) provideS support to survivors of institutional child sexual abuse through the National Redress Scheme living in the West Kimberley Region of Western Australia.
Primary locations: Broome
Outreach locations: Dampier Peninsula (Beagle Bay, Djarindjin/Lombadina, One Arm Point), Bidyadanga, Derby and surrounding communities and Fitzroy Crossing and Fitzroy Valley
Phone: (08) 9093 6502 or 1800 830 338 (Freecall)
Operating hours: 8.00am to 4.30pm Monday to Friday
Pilbara Community Legal Service provides free, culturally appropriate and confidential support to anyone considering applying for the National Redress Scheme.
Primary locations: Karratha and Roebourne
Outreach locations: Pilbara region
Phone: (08) 9185 5899
Email/online contact: firstname.lastname@example.org
Operating hours: 8.00am to 4.00pm Monday to Friday
Relationships Australia WA offers free and confidential support to anyone considering applying to the National Redress Scheme, including:
- Individual support for applying for the National Redress Scheme face-to-face or by phone
- Referral to other support and legal services
- Information on the Scheme
- Assistance with applications.
If you are unable to visit us or live in a rural or regional area, Relationships Australia WA may be able to visit you, or provide support over the phone.
Relationships Australia WA provides face-to-face support, counselling, information and referrals, outreach services and telephone support. Services includes culturally-appropriate supports for Indigenous Australians.
Primary locations: Perth, West Leederville, Fremantle, Gosnells, Joondalup, Kwinana, Mandurah, Midland, Bunbury, Albany
Outreach locations: Midwest, Gascoyne, Murchison Regions including: Carnarvon, Meekatharra, Mt Magnet, Dongara, Jurien Bay, Three Springs, Morawa, Mandurah Peel Region and Bunbury Harvey Region
Phone: 1800 491 777
Email/online contact: Redress.email@example.com
Operating hours: 9.00am to 5.00pm Monday to Friday (excluding public holidays)
The Tuart Place support service for the National Redress Scheme is located within a specialist agency for survivors of institutional child abuse. Tuart Place’s clients include Care Leavers, Forgotten Australians, Former Child Migrants, members of the Stolen Generations, and people who experienced abuse in foster care.
Tuart Place is a free, confidential service with qualified, highly experienced and supportive staff. Tuart Place provide timely, wrap-around support, including: information and guidance; assistance to prepare and submit applications; and support throughout the assessment and outcome process, including as Assistance Nominee.
Established in 2010, Tuart Place also offers trauma-informed counselling; phone and online support; and warm referrals to legal, financial and other services. Tuart Place is a ‘one-stop-shop’ with a range of other services, including a drop-in centre; therapeutic support groups; literacy and IT help; life skills sessions and supported access to records.
Primary locations: Fremantle.
Outreach locations: Phone outreach service is available across Australia and overseas. Tuart Place can also connect with you by video call or email.
Phone: (08) 6140 2380 or 1800 619 795 (Freecall)
Email/online contact: firstname.lastname@example.org
Operating hours: 8.30am – 4.30pm Monday to Thursday (excluding public holidays)
Yorgum provides a culturally safe range of support to Aboriginal people who are thinking about applying for the National Redress Scheme.
These supports include:
- Providing information about the Scheme and the different paths people can take
- Support with their application
- Assistance in completing application form
- Assistance with obtaining their records
- Links with other services that might be required such as legal, counselling, social support.
Yorgum, also provides counselling to Redress clients. Counselling for Redress clients is always undertaken at their pace.
Primary locations: Perth
Outreach locations: Great Southern, Wheatbelt and Goldfields
Phone: 1800 469 371
Email/online contact: email@example.com
Operating hours: 9.00am to 5.00pm Monday to Friday