| Easy read factsheet | Description |
|---|---|
Information for people applying
| This factsheet explains what the National Redress Scheme is, who can apply, how to apply, and the available free redress support services. It also has information about institutions and contact details for further help. |
Deciding whether to apply | This factsheet explains what you may need to think about before you apply to the National Redress Scheme, and who may be eligible to receive redress. This includes information on institutions, application steps, free support services, and contact details for further help. |
Get support when you apply | This factsheet has information about the support you can get when you apply to the National Redress Scheme. This includes the support you can get from a nominee or free redress support services, and 24/7 support services. |
Financial counselling | This factsheet explains how you can find support to manage a redress payment. It also includes information on free services than can help you with managing your payment. |
Appointing a nominee | This factsheet explains what a nominee is and the different types of support a nominee can give you when you apply for redress. It also explains how you can ask for a nominee and how to change your nominee if you need to. |
What is the National Redress Scheme | This factsheet explains what the National Redress Scheme is and who is eligible. It also explains what an institution is, why the Scheme started and how to contact the Scheme for more information. |
What does the Scheme offer | This factsheet explains the different types of redress the Scheme offers. This includes information about counselling, payment and direct personal response. |
Who can apply for the Scheme | This factsheet explains who can apply for the National Redress Scheme. This includes information about what may make someone eligible to apply, institutions who have joined the Scheme and applying from gaol. |
Applying for the Scheme | This factsheet explains how to apply to the National Redress Scheme. It also explains the differences between applying through the Scheme or the court system. |
What happens when you apply for the Scheme | This factsheet explains what happens after you apply for the National Redress Scheme. This includes information about how redress payments work. |
Free Support Services | This factsheet explains the free support that is available to you if you are applying to the National Redress Scheme. This includes information on when you can access support, how a redress support service can help you and how you can get legal support. |
What we do with your information | This factsheet explains how we collect and manage your information when you apply to the National Redress Scheme. This includes how institutions can use your information, how we keep your information safe and what we do if someone gets your information who shouldn’t have it. |
Complaints and feedback | This factsheet explains how to give feedback or make a complaint to the National Redress Scheme. It also explains how to check your redress application and how to ask us to review the decision about your application. |
The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.