Videos about the Scheme
Animated videos
These Auslan videos are designed to simply explain the National Redress Scheme. We also have additional resources for people with disability and their carers.
Survivor case studies
Learn about Steven, Lana, Jessie and Gloria’s stories.
These stories are from survivors, sharing their experiences with the National Redress Scheme. Please take care, watching these videos may bring up difficult memories and feelings.
For free, confidential support, call 1800 737 377 or visit the Help and support page.
Watch Steven’s storyDownload the MP4 Auslan video and transcript pack (ZIP 33 MB) | Watch Lana’s storyDownload the MP4 Auslan video and transcript pack (ZIP 32 MB) |
Watch Jessie’s storyDownload the MP4 Auslan video and transcript pack (ZIP 38 MB) | Watch Gloria’s storyDownload the MP4 Auslan video and transcript pack (ZIP 32 MB) |
Hearing and speech communication support
If you are d/Deaf, hard of hearing or have a speech communication difficulty you can use the National Relay Service to contact the Scheme.
The National Relay Service has specially trained staff called relay officers who act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling.
The Access Hub(Opens in a new tab/window) website has instructions for many different relay methods including:
- TTY (Speak and Read, Type and Listen, Type and Read)
- Voice relay
- National Relay Service chat
- Video relay
- National Relay Service captions
- SMS Relay
Visit the Access Hub(Opens in a new tab/window) website to find a relay method that works for you.