First Nations specific support services

Redress Support Services respect culture, know about trauma, and put survivors first. Services are free and can help before, during and after you apply.

All Redress Support Services provide culturally safe and respectful support. A number of Redress Support Services also provide specialised support for First Nations survivors. You can choose to talk to one of these specialised services, or talk to another Redress Support Service for advice and support. 

RSS offer face-to-face, online and telephone support, noting operating hours are local time.

New South Wales

Queensland

South Australia

Tasmania

Victoria 

Western Australia

Off

June update 2019

The National Redress Scheme – one year on

The first anniversary of the National Redress Scheme is an opportunity to think about what is working well and to consider what needs improvement.

In the first 12 months of operation, the commonwealth and every state and territory joined the Scheme, and forty-seven non-government institutions, representing more than 40,000 individual sites, are participating.

Application Update

As of 21 June 2019

  • The Scheme has received over 4,100 applications
  • 229 Redress payments have been made
  • In addition, 85 offers have been made. Applicants have six months to consider an offer
  • The average Redress payment is around $83,000.00
  • The National Redress Scheme has answered more than 40,000 phone calls

The National Redress Scheme website has had over 877,000 page views. There is still, however, much to do to ensure the Scheme can support individuals while providing the Redress as quickly as possible.

Support Services

Redress Support Services are available to help people understand the Scheme, provide emotional support and guide people through the application process. A list of support services is available.

If you need immediate assistance from a counsellor, please contact:

What is institutional child sexual abuse

What is child sexual abuse?

Child sexual abuse(Opens in a new tab/window) is when someone involves a person under the age of 18 in sexual activities that they do not understand, or that are against community standards.

Child sexual abuse may include (but is not limited to):

  • sexual touching of any part of the body, either clothed or unclothed
  • preparing or encouraging a child to engage in sexual activity
  • sex of any kind with a child
  • persuading or forcing a child to engage in sexual activity
  • sexual acts done by an adult of any gender, to a child of any gender.

When is an institution responsible?

The National Redress Scheme is designed so that institutions take responsibility for child sexual abuse.

For example where child sexual abuse happened:

  • on the premises of an institution, such as a school, a church, a club, an orphanage or children’s home,
  • where activities of an institution take place, such as a camp or a sporting facility, or
  • by an official of an institution, such as a teacher, a religious figure like a priest or nun, a coach or camp leader.

How can I get support and more information?

Free, confidential support services are available before, during and after the application process.

Free and confidential Redress Support Services are there to support you. They can help you understand the Scheme, talk about feelings, and guide you throughout the application process. 

Explore all Redress Support Services

To assistance with your application, call us on 1800 737 377 Mon to Fri 8am to 5pm. If you are overseas, please call +61 3 6222 3455 and press 7 to be transferred to the National Redress Scheme. 

Those who need immediate assistance can contact:

On

Freedom Centre

Freedom Centre(1994—2018)

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Freedom Centre
Institution type:
Youth Organisation
Street:
132 Vincent Street
Suburb or town:
NORTH PERTH
State:
WA
Postcode:
6006
Country:
Australia

About institution

Institution included through:
Freedom Centre
Also known as:
WAAC - Freedom

Flinders Private Hospital

Flinders Private Hospital(2000—)

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Flinders Private Hospital
Institution type:
Hospital
Street:
Flinders Private Hospital , 1 Flinders Drive
Suburb or town:
BEDFORD PARK
State:
SA
Postcode:
5042

About institution

Institution included through:
Flinders Private Hospital

Edge Church International - Old South Road

Edge Church International - Old South Road(1994—)

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Edge Church International - Old South Road
Institution type:
Church
Street:
22 Old South Road
Suburb or town:
OLD REYNELLA
State:
SA
Postcode:
5161
Country:
Australia

About institution

Institution included through:
Edge Church International - Old South Road
Also known as:
Southside Christian Church

Edge Church International - Highbury Road

Edge Church International - Highbury Road(2013—)

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Edge Church International - Highbury Road
Institution type:
Church
Street:
144 Highbury Road
Suburb or town:
BURWOOD
State:
VIC
Postcode:
3125
Country:
Australia

About institution

Institution included through:
Edge Church International - Highbury Road

Edge Church International - Grange Road

Edge Church International - Grange Road

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Edge Church International - Grange Road
Institution type:
Church
Street:
239 Grange Road
Suburb or town:
FINDON
State:
SA
Postcode:
5023
Country:
Australia

About institution

Institution included through:
Edge Church International - Grange Road

Edge Church International - Glen Osmond Road

Edge Church International - Glen Osmond Road(2015—2016)

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Edge Church International - Glen Osmond Road
Institution type:
Church
Street:
233 Glen Osmond Road
Suburb or town:
FREWVILLE
State:
SA
Postcode:
5063
Country:
Australia

About institution

Institution included through:
Edge Church International - Glen Osmond Road

Edge Church International - Hindley Street

Edge Church International - Hindley Street(2008—2015)

For your application

The information below will assist you to fill out Part 2 of the Application for Redress.

Name of institution:
Edge Church International - Hindley Street
Institution type:
Church
Street:
128 Hindley Street
Suburb or town:
ADELAIDE
State:
SA
Postcode:
3125
Country:
Australia

About institution

Institution included through:
Edge Church International - Hindley Street

The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

Keep informed of latest news and updates to the National Redress Scheme