Please be aware this update contains material that could be confronting or distressing. Sometimes words or images can cause sadness or distress or trigger traumatic memories, particularly for people who have experienced past abuse or childhood trauma.

Support is available to help you if you need it. To find out more, visit the Redress Support Services page on our website.

If you need immediate support, 24-hour telephone assistance is available.

Updates to Privacy Policy and Collection Notice

The National Redress Scheme has made changes to the Scheme’s Privacy Policy and Privacy Collection Notice for Applicants (Collection Notice).

These changes better represent how the Scheme may handle your personal information in connection with the Scheme. For example, the information we collect, why we collect it and how we handle it. No changes have been made to how information can be shared or used, under the National Redress Scheme for Institutional Child Sexual Abuse Act 2018.

Improvements to the Privacy Policy and Collection Notice can be viewed on the Scheme website at nationalredress.gov.au/about/privacy.

What has changed?

In some instances, the Scheme may collect personal information from, or disclose protected information to, another state, territory or Australian government institution for the purposes of that institution. These purposes can include offering redress.

It is now clearer in the Scheme’s Privacy Policy and Privacy Collection Notice for applicants that the Scheme may share information in this way. You do not need to do anything in response to this change.

The updated Privacy Policy and Collection Notice will not affect how your application for redress is assessed or has been finalised previously.

If you have any questions or concerns about these changes, please call the Scheme on 1300 737 377.

Scheme data

• As at 31 March 2026 there have been 77,348 applications to the Scheme
• 27,648 applicants have had their outcomes advised. Of these 21,965 payments have been made totalling approximately $1.95 billion dollars
• 4,523 applications have been withdrawn or closed
• 45,177 applications are yet to have their outcome advised. Of which:
  • 28,800 applications are actionable by the Scheme.
    • 10,143 applications are being validated with the initial contact being made
    • 12,015 applications are in the information gathering stage
    • 6,101 applications are with an IDM for determination
    • 541 applications are being prepared for delivery of the outcome
  • 10,033 applications are unable to be actioned by the Scheme. Of these:
    • 8,114 are awaiting the applicant to provide additional information
    • 1,919 are undergoing special assessment for serious criminal conviction
  • 6,344 applications are on hold
• Over the last six months 312 reviews have been requested and 158 have been completed. Of those completed 25.3% resulted in an increase in redress payment.
• Over the last six months the Scheme has received an average of 1,486 applications per month

• There were an average of 357 applications received per month in FY18-19, 262 per month in FY19-20, 316 per month in FY20-21, 499 per month in FY21-22, 894 per month in FY22-23, 1,360 per month in FY23-24, 1,644 per month in FY24-25, and 1,486 per month in FY25-26.

For the month of March:

• 1,086 applications have been resolved
• 33.1% of survivors have identified as a First Nations person
• 32.3% of survivors have indicated they are living with a disability
• 33.1% of survivors are Care Leavers*
• 49.9% of survivors accepted a Direct Personal Response (DPR) as part of their redress offer
• 8 survivors completed a DPR with 10 institutions
• 8 survivors made contact with 11 institutions to begin the DPR process

*Care leavers are defined as applicants who indicated any of the following on their application: they were a foster child, in relative kinship, court-ordered care or a child migrant.

Note: Counts provided will slightly differ from previous versions as closed cases are now included. Closed cases include applications that are not eligible to apply to the Scheme.

Participating institutions update

The National Redress Scheme for Institutional Child Sexual Abuse Declaration 2018 (the Declaration) is an official list of all participating institutions. It is updated when new institutions join the Scheme as either fully-participating, partly-participating or defunct institutions, or the status of a participating institution changes.

One declaration has recently been signed by the Department’s Chief Operating Officer. As at 31 March 2026, there are 702 fully-participating institutions, 171 defunct institutions and 27 partly-participating institutions declared as participating in the Scheme.

The Declaration most recently revoked the following institution as a participating institution of the Scheme:

• Little Glory Baptist Church (part of the Baptist Churches of South Australia and the Northern Territory participating group).

Current applications, or applications lodged prior to the revocation of Little Glory Baptist Church, will be funded by the institution.

Updates to the Declaration are available on the Federal Register of Legislation(Opens in a new tab/window). For the latest information about institutions, visit the Institutions page on our website. If you have concerns because of an institution’s participation status with the National Redress Scheme, please contact the National Redress Scheme on 1800 737 377 to speak to someone about your application.