Redress Scheme visits Coffs Harbour, NSW

A free half-day community organisation workshop about the National Redress Scheme will be held in Coffs Harbour, NSW on Thursday 12 June 2025 between 9:30am - 1:30pm AEST at the Coffs Harbour Showground.

The workshop will provide community organisation attendees with information about the National Redress Scheme and other similar schemes that are currently active for people in NSW.

The session will discuss the different purposes and functions of the schemes, as well as how to engage with these services, and access free confidential and culturally safe support.

Government representatives will be participating to share information and answer questions, and there will be presentations from various Redress Support Services and Knowmore(Opens in a new tab/window) Legal Service.

Please note, attendance at these workshops is limited to staff in community groups, organisations, and services. Register your organisation’s attendance through the online form(Opens in a new tab/window).

This is part of a series of Redress Support Service-led workshops to raise awareness of the Scheme. To register your interest in future workshops, email DSSRedressEngagement@dss.gov.au.

Redress Scheme visits Melbourne Docklands, VIC

A free half-day community organisation workshop about the National Redress Scheme will be held in Melbourne Docklands, VIC on Thursday 19 June 2025. The time and venue for the event will be confirmed shortly.

The workshop will provide community organisation attendees with information about the National Redress Scheme and other similar schemes that are currently active for people in Victoria. The workshop will have a focus on First Nations people and people who come from culturally and linguistically diverse communities.

The session will discuss the different purposes and functions of the schemes, as well as how to engage with these services, and access free confidential and culturally safe support.

Government representatives will be participating to share information and answer questions, and there will be presentations from various Redress Support Services and Knowmore(Opens in a new tab/window) Legal Service.

Please note, attendance at these workshops is limited to staff in community groups, organisations, and services. Register your organisation’s attendance through the online form(Opens in a new tab/window).

This is part of a series of Redress Support Service-led workshops to raise awareness of the Scheme. To register your interest in future workshops, email DSSRedressEngagement@dss.gov.au.

Updates to myGov linked National Redress Scheme service

If you have applied for Redress and you have linked your application to the National Redress Scheme service in your myGov account, you may notice some changes when you next log in from 11 May 2025. These changes include:

• Improved messaging about where your application is up to 
  The updated messages provide clearer information to help you understand what is happening with your application and where it is in the application process.
• A new look to the Upload/View Documents page 
  The new documents uploaded by the National Redress Scheme will now appear in a second table named ‘Added by Redress Scheme’. The Scheme will notify you about new documents through your myGov inbox if it is linked to your redress application. You will only see one table if the Scheme has not uploaded any documents for you. There is no change to the way you can send documents to the Scheme on this page.

If you have any questions or concerns about these changes, please call the Scheme on 1300 737 377.

Scheme data

The latest data on applications to the Scheme is now available on our website.

As at 2 May 2025, there have been 60,763 applications to the Scheme.

• 21,928 applicants have had their outcomes advised. Of these 18,470 payments have been made totalling approximately $1.65 billion dollars
• 2,750 have been withdrawn by the applicant
• 36,085 applications are yet to receive an outcome. Of which:
  • 23,902 applications are actionable by the Scheme.
    • 5,525 applications are being validated with the initial contact being made
    • 13,456 applications are in the information gathering stage
    • 4,544 applications are with an IDM for a determination
    • 377 applications are being prepared for delivery of the outcome
  • 5,335 applications are unable to be actioned by the Scheme. Of these:
    • 3,586 are awaiting the applicant to provide additional information
    • 1,749 are undergoing a special assessment for serious criminal conviction/applying from gaol
• 6,848 applications are on hold.

Participating institutions update

The Minister's Declaration is an official list of all participating institutions. It is updated when a new institution joins the Scheme or the status of a participating institution changes.

On 14 May 2025, updates to the Minister’s Declaration came into effect to add 24 institutions and 5 participating groups as participating non-government institutions. It also included 20 defunct institutions and 6 partly-participating institutions declared under Funder of Last Resort arrangements with the relevant jurisdiction.

Declarations are available on the Federal Register of Legislation(Opens in a new tab/window). For the latest information about institutions, visit the Institutions page on our website.