In your language

In language translations

For help in other languages call the Translating and Interpreting Service on 131 450.

Resources for community groups

In this eKit are resources, translated in 10 languages, to support conversations with Culturally and Linguistically Diverse people in your community:

  • Brochure
  • Poster
  • Factsheet 1 – Introduction to the National Redress Scheme
  • Factsheet 2 – Applying for Redress
  • Factsheet 3 – Free support to access the National Redress Scheme

A printed Flipbook is also available to order.

Languages available include Arabic, Burmese, Dari, Greek, Italian, Simplified Chinese, Tamil, Traditional Chinese, Turkish and Vietnamese.

Order printed products

You can order products to be sent to you at no cost.

Hardcopy publications are available to order through National Mailing and Marketing by emailing or calling 1800 050 009 and providing the relevant Product Number and your delivery address.

View the full list of products available to order.

Legal support and financial counselling

For free, confidential legal support and financial counselling you can contact knowmore Legal Service on 1800 605 762.

Hearing and speech communication support

If you are d/Deaf, hard of hearing or have a speech communication difficulty you can use the National Relay Service (NRS) to contact the department.

The NRS has specially trained staff called relay officers who act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling. 

The Access Hub website has instructions for many different relay methods including:

  • TTY (Speak and Read, Type and Listen, Type and Read)
  • Voice relay
  • NRS chat
  • Video relay
  • NRS captions
  • SMS Relay

Visit the Access Hub website to find a relay method that works for you.