National Redress Scheme - Update

This newsletter covers arrangements for the second anniversary review of the National Redress Scheme (the Scheme).

Should you find any of the content in this newsletter confronting or distressing, remember support is available. To find out more, go to

Second anniversary review

The Scheme was established on 1 July 2018. Following its second anniversary, an independent review is being conducted to consider how the Scheme is working for survivors and other stakeholders.

The review is wide-ranging and will consider the implementation and operation of the Scheme, how survivors experience the Scheme, access to Redress Support Services and to counselling and psychological care as well as financial arrangements.

An independent reviewer, Ms Robyn Kruk AO, is undertaking the review. Ms Kruk was the Independent Assessor of the Defence Abuse Response Taskforce and is currently the Chair of Mental Health Australia. In 2018, Ms Kruk was appointed as an Officer of the Order of Australia for distinguished service to public administration, including mental health reform.

The review is undertaking consultations from July 2020 until September 2020.

To help us improve the Scheme, we encourage survivors, advocates and other stakeholders to have their say in the review. It is critical that survivors are at the centre of the review and that the review captures what matters to them most.

You can provide feedback by making a submission and/or participating in a feedback study with pre-prepared questions. Information about how you can make a submission is available on the Scheme website:

The feedback study will open from August 2020 and we will provide further information about this on the Scheme website and an upcoming newsletter when available.

Find out more

To find out more about the Scheme, go to or call 1800 737 377 from Australia or +61 3 6222 3455 from overseas.