First Nations specific support services
Redress Support Services (RSS) are specialist, trauma-informed, culturally safe, survivor centred services. Free, confidential, practical and emotional support is available before, during and after people make, or consider making, an application to the National Redress Scheme. RSS can refer survivors to knowmore for free legal advice and financial counselling, as well as other community services as needed.
RSS offer face-to-face, online and telephone support, noting operating hours are local time.
A list of First Nations specific support services for each state and territory is available below. The list of all support services available by State or Territory is available here.
New South Wales
Kinchela Boys Home Aboriginal Corporation (KBHAC)
KBHAC is a Stolen Generations’ survivor led Aboriginal Corporation of excellence and a National Disability Insurance Scheme registered provider that has developed a unique survivor led approach to its governance and healing.
Kinchela Boys Home survivors own their stories and healing, leading from a place of self-determination. There is a survivor led approach to organisational governance and practice built on and informed by the guidance and unique insights of survivors. This contributes to the social and emotional wellbeing of survivors, their communities, and cultures.
KBHAC is committed to empowering positive, healthy survivor led support models that enable greater inclusion in community life. These models address the rebuilding and strengthening of identity and family structures. We provide trauma informed supports and person-centred, family focused programs in Sydney and Kempsey. Our focus is KBH survivors, their descendants and families who live across NSW and inter-state. We also work with other Stolen Generations survivors, their descendants and families and other Aboriginal and non-Indigenous Australians.
Primary locations: Waterloo, Kempsey
Phone: (02) 9051 1690 or (02) 6533 1840
Email/online contact: redress@kbhac.org.au
Website: https://kinchelaboyshome.org.au
Operating hours: 9.00am to 5.00pm Monday to Friday
Link-Up (NSW) Aboriginal Corporation
Link-Up (NSW) supports the healing journeys of those removed, delivering professional, culturally sensitive and confidential research, reunions and Social, Emotional and Wellbeing services to those over the age of eighteen.
Link-Up (NSW) has been supporting Aboriginal people on their healing journeys for over 40 years. We support survivors of child sexual abuse who are thinking about making an application to the National Redress Scheme.
We can:
- have a yarn with you about what happened.
- provide you with counselling on this journey.
- provide you with information about the NRS and the different paths you can take.
- help you fill out the NRS application form.
- assist you with getting access to your records.
- link you up with other services or legal advice.
- act as your ‘assistance nominee’.
Primary locations: Ropes Crossing
Outreach locations: All areas in NSW
Phone: (02) 7227 1443
Email/online contact: Linkup@nsw.link-up.org.au
Website: http://www.linkupnsw.org.au
Operating hours: 9.00am to 4.30pm Monday to Friday
Queensland
Link-Up (QLD) Aboriginal Corporation
Link-Up (Qld) Aboriginal Corporation is a state wide service that supports the healing journeys of Aboriginal and Torres Strait Islander people who have been separated from their families and cultures through forced removal, fostering, adoption and/or institutionalisation.
Redress Support Service assistance and counselling support is available to individuals who are eligible for the National Redress Scheme.
Link-Up (Qld)’s focus is to support and assist clients and community by working together as a trauma informed workplace providing a professional, confidential, and culturally sensitive service addressing historical institutional trauma.
Primary locations: Woolloongabba, Brisbane, Cairns
Phone: (07) 3638 0411 Free call: 1800 200 855
Email/online contact: contact@link-upqld.org.au
Website: http://www.link-upqld.org.au
Operating hours: 8.00am to 4.00pm Monday to Friday
Murrigunyah Family & Cultural Healing Centre
Murrigunyah Family & Cultural Healing Centre is a community based sexual assault support service established (1997) and controlled by Aboriginal and Torres Strait Islander women of Logan City. We work from a holistic and cultural perspective supporting the social, emotional & spiritual interests of Aboriginal and Torres Strait Islander clients and families. We also offer trauma informed counselling using a narrative counselling technique.
All client services are free. Our centre is a safe and supportive space with appropriately qualified staff to assist clients and community. People can access our service directly or be referred by other services.
Primary locations: Woodridge
Phone: (07) 3290 4254
Email: admin@murrigunyah.org.au
Website: http://www.murrigunyah.org.au
Operating hours: 9.00am to 5.00pm Monday to Friday
Cape York/Gulf Remote Area Aboriginal & Torres Strait Islander Child Care Advisory Association (RAATSICC)
RAATSICC provides free, culturally safe and informed support and assistance for people engaging with the National Redress Scheme.
Staff assist with understanding the redress process, assist with redress applications, actively assist applicants to obtain a Direct Personal Response, provide support to people to access Counselling and Psychological Care and provide warm referrals as required.
RAATSICC assists all Australians specialising in culturally appropriate supports for First Nations people.
Support is offered through face-to-face support, counselling and referrals.
Primary locations: Cairns
Outreach locations: Far North Queensland, Cape York
Phone: (07) 4030 0900 or 1300 663 411
Email: Redress1@raatsicc.org.au
Website: http://www.raatsicc.org.au
Operating hours: 8.30am to 5.00pm Monday to Friday
South Australia
Nunkuwarrin Yunti of South Australia Inc.
Nunkuwarrin Yunti is the Aboriginal Community Controlled Health Service (ACCHO) within the greater metropolitan region of Adelaide. It was initiated in the 1960s by the late Mrs. Gladys Elphick, who founded the Council of Aboriginal Women of South Australia, one of the first Aboriginal organisations in South Australia.
Nunkuwarrin Yunti has more than 50 years’ experience promoting and providing holistic care for Aboriginal people that promotes culturally centred preventive, curative, and restorative health care. This is demonstrated through a commitment to ensuring that the Aboriginal Community receive the help and support they need through a context of deeply and inherently understanding the ongoing impacts of colonisation (such as intergenerational trauma, disadvantage, and racism), while also celebrating and championing the strengths and resilience of Aboriginal people and culture. Nunkuwarrin Yunti, through the National Redress Scheme, also provides acknowledgement and support to people who experienced institutional child sexual abuse.
Primary locations: Adelaide, Elizabeth Downs, Christies Beach
Outreach locations: Across South Australia on an as needs basis
Phone: (08) 8254 5300
Email: nunku@nunku.org.au
Website: https://nunku.org.au
Operating hours: 9.00am to 5.00pm Monday to Friday
Tasmania
South East Tasmanian Aboriginal Corporation (SETAC)
SETAC exists to facilitate the empowerment of the Aboriginal people of South East Tasmania so that, through self-determination, they can make decisions that affect their lives and share in Australia’s land, wealth, and resources, contributing equitably to the nation’s economic, social, and political life, with full recognition of, and support for the ongoing enjoyment and development of their Indigenous cultural heritage.
SETAC provides free, confidential, practical and emotional support before, during and after people make, or consider making, an application to the National Redress Scheme.
Primary locations: Cygnet, Kingston Beach
Outreach locations: Across Tasmania
Phone: (03) 6295 0004
Email/online contact: https://setac.org.au/contact-us
Website: https://setac.org.au
Operating hours: 8.30am to 4.30pm Monday to Friday (Cygnet) 9.00am to 4.00pm Monday to Friday (Kingston Beach)
Victoria
Connecting Home Ltd
Connecting Home provides culturally safe National Redress support to Stolen Generations and their families through a holistic support service.
The support provided is state wide with workers who will assist and support people throughout the process of applying for the National Redress Scheme as well as supports beyond accessing the Scheme.
Connecting Home workers will also seek to provide and connect participants of the Scheme to cultural healing services as well as mainstream healing services. This service provision will be catered around the healing journey of the individual and their family.
Primary locations: Epping
Outreach locations: Outreach services can be provided to other locations across Victoria.
Phone: (03) 8679 0777
Email/online contact: administration@connectinghome.org.au
Website: https://connectinghome.org.au
Operating hours: 8.30am to 5.00pm Monday to Friday
Western Australia
Aboriginal Family Legal Service (AFLS)
AFLS is providing a free, confidential, and culturally appropriate service to Aboriginal and Torres Strait Islander survivors of institutional child sexual abuse who may be considering applying to the National Redress Scheme.
AFLS has lawyers and social workers who will provide you with information about the National Redress Scheme and the application process. AFLS will assist you and support you through all stages of the process including providing you with warm referrals to other services where required, assisting you to access counselling and psychological care and support you in receiving a direct personal response.
AFLS can assist Aboriginal and Torres Strait Islander survivors who live in the Perth Metropolitan area, the Midwest Region and Gascoyne Region.
Primary locations: Perth
Outreach locations: Gascoyne and Midwest
Phone: (08) 9355 1502
Email/online contact: redress@afls.org.au
Website: http://www.afls.org.au
Operating hours:
8:30am to 4:30pm Monday to Thursday
8:30am to 12:00pm Friday
Kimberley Community Legal Services (KCLS)
Kimberley Community Legal Services (KCLS) provides free, culturally appropriate and confidential support to anyone considering applying for the National Redress Scheme.
Primary locations: Broome and Kununurra
Outreach locations: Regular outreach to Derby, Halls Creek, Warmun and Wyndham. Occasional outreach to Balgo, Bililuna, Fitzroy Crossing, Kalumburu, Mulan and Mt Barnett.
Phone: Kununurra: (08) 9169 3100, Broome: (08) 9192 5177 or 1800 686 020 (Freecall)
Email/online contact: office@kcls.org.au
Website: https://www.kcls.org.au
Operating hours: 8.30am to 4.30pm Monday to Friday
Yorgum Healing Services Aboriginal Corporation
Yorgum provides a culturally safe range of support to Aboriginal people who are thinking about applying for the National Redress Scheme.
These supports include:
- Providing information about the Scheme and the different paths people can take
- Support with their application
- Assistance in completing application form
- Assistance with obtaining their records
- Links with other services that might be required such as legal, counselling, social support.
Yorgum, also provides counselling to Redress clients. Counselling for Redress clients is always undertaken at their pace.
Primary locations: Perth
Outreach locations: Great Southern, Wheatbelt and Goldfields
Phone: 1800 469 371
Email/online contact: phart@yorgum.org.au
Website: http://www.yorgum.org.au
Operating hours: 9.00am to 5.00pm Monday to Friday