ACT Redress Support Services

Redress Support Services (RSS) are specialist, trauma-informed, culturally safe, survivor centred services. Free, confidential, practical and emotional support is available before, during and after people make, or consider making, an application to the National Redress Scheme. RSS can refer survivors to knowmore for free legal advice and financial counselling, as well as other community services as needed.

RSS offer face-to-face, online and telephone support, noting operating hours are local time.

ACT Disability, Aged and Carer Advocacy Service (ADACAS)

Relationships Australia Canberra & Region (RACR)

ACT Disability, Aged and Carer Advocacy Service (ADACAS)

ADACAS provides advocacy support for people with disability, people experiencing mental ill health and older people. Support is available to assist people with their application to the National Redress Scheme.

Bi-lingual advocates are available who can support clients to access the Scheme in Spanish, Hebrew and Japanese.

Face-to-face and telephone is available, and ADACAS can travel to meet clients within the ACT.

ADACAS provides information and education/awareness-raising about the Scheme, and referrals.

ADACAS is also supporting people to engage with and make their submissions to the Disability Royal Commission in the ACT and the South Coast.

Primary locations: Weston, ACT and Batemans Bay, NSW

Outreach locations: ACT and the South Coast

Phone: (02) 6242 5060

Email/online contact:


Operating hours: 9.00am to 5.00pm Monday to Friday

Relationships Australia Canberra & Region (RACR)

RACR provides casework, practical support, counselling and outreach services to people who have experienced institutionalised child sexual abuse.

The Dhunlung Yarra team are available to support Aboriginal and Torres Strait Islander applicants in a culturally safe way. RACR has expertise in supporting our older generations, people living with disability, in remote areas or who have experienced domestic or family violence.

Support is available before, during and after people make, or consider making, an application to the Scheme. Support is offered through face-to-face, outreach, online, and telephone support.

This includes guidance and practical support to complete an application and other support to help people through their journey with the Scheme.

Services are inclusive and tailored to meet the needs of all people.

Primary locations: ACT and Wagga Wagga, NSW

Outreach locations: Batemans Bay, Bega, Goulburn, Cootamundra, Culcairn, Griffith, Moruya, Temora, Tumut, Young
Outreach services can be provided to other locations upon request.

Phone: 1300 364 277

Email/online contact: Contact — Relationships Australia Canberra and Region (


Operating hours: 9.00am to 5.30pm Monday to Friday
Extended hours available until 6.30pm on Tuesdays.