There are 10 animated videos and 2 case study videos for people with disability. Some of these videos are translated into Auslan. A non-translated version is available below each video.

You can also find these resources on the Auslan language page and the For people with disability page. 

Animated videos

These videos are designed to simply explain the National Redress Scheme.

What is the National Redress Scheme - for people with disability

Download the MP4 Auslan video and transcript pack (ZIP 16 MB)

A non-translated version is also available(Opens in a new tab/window)

What is the National Redress Scheme - for carers of people with disability

Download the MP4 Auslan video and transcript pack (ZIP 19 MB)

A non-translated version is also available(Opens in a new tab/window)

Applying to the National Redress Scheme

Download the MP4 Auslan video and transcript pack (ZIP 8 MB)

A non-translated version is also available(Opens in a new tab/window)

Introduction to the National Redress Scheme 

Download the MP4 Auslan video and transcript pack (ZIP 15MB)

A non-translated version is also available(Opens in a new tab/window)

Reasons to apply for redress

Download the MP4 Auslan video and transcript pack (ZIP 8 MB)

A non-translated version is also available(Opens in a new tab/window)

What does the National Redress Scheme offer

Download the MP4 Auslan video and transcript pack (ZIP 7 MB)

A non-translated version is also available(Opens in a new tab/window)

What is the National Redress Scheme

Download the MP4 Auslan video and transcript pack (ZIP 7 MB)

A non-translated version is also available(Opens in a new tab/window)

What happens after you apply

Download the MP4 Auslan video and transcript pack (ZIP 10 MB)

A non-translated version is also available(Opens in a new tab/window)

Things to keep in mind when applying

Download the MP4 Auslan video and transcript pack (ZIP 8 MB)

A non-translated version is also available(Opens in a new tab/window)

Who is eligible for redress

Download the MP4 Auslan video and transcript pack (ZIP 5 MB)

A non-translated version is also available(Opens in a new tab/window)

Case study videos

Please take care, watching these videos may bring up difficult memories and feelings. 
For free, confidential support, call 1800 737 377 or visit this page: Help and support.

Watch Steven's story

This video features Steven, sharing his story about the National Redress Scheme.

Download the Auslan video/audio pack (99 MB) including:

  • MP4 video file
  • WAV audio file
  • transcript

A non-translated version is also available(Opens in a new tab/window)

Watch John's story

This video features survivor John and his case worker Nicole, sharing their experience with the National Redress Scheme.

Download the video/audio pack (242 MB) including:

  • MP4 video file
  • transcript

Download the WAV audio file:

Hearing and speech communication support

If you are d/Deaf, hard of hearing or have a speech communication difficulty you can use the National Relay Service to contact the Scheme.

The National Relay Service has specially trained staff called relay officers who act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling.

The Access Hub website(Opens in a new tab/window) has instructions for many different relay methods including:

  • TTY (Speak and Read, Type and Listen, Type and Read)
  • Voice relay
  • National Relay Service chat
  • Video relay
  • National Relay Service captions
  • SMS Relay

Visit the Access Hub website(Opens in a new tab/window) to find a relay method that works for you.

Find out more and get in touch

For more information about the Scheme, you can:

If you or someone you know need immediate support, please contact:

The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

Keep informed of latest news and updates to the National Redress Scheme